Returns & Exchanges
At D-Link International, we stand by the quality of our networking hardware and offer a 30-day window for returns or exchanges on all electronic devices. To ensure a smooth process, please ensure all items are returned in their original packaging with all included accessories and documentation.
Initiate Request
Log into your D-Link account and navigate to the 'Order History' section to select the items you wish to return and obtain a Return Merchandise Authorization (RMA) number.
Prepare Package
Securely pack the device in its original box, ensuring the RMA number is clearly written on the exterior and all cables, manuals, and power adapters are included inside.
Ship Items
Afford the provided prepaid shipping label to your package and drop it off at any authorized courier location; we recommend obtaining a tracking receipt for your records.
Inspection and Refund
Once our technical team verifies the hardware's condition, your refund will be processed to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing